Shipping Policy
All orders are safely packed and dispatched via premium services like Blue Dart / fed dex / Xpress bee / Delivery express / shadow fex / speed post / Delhi standard
We are now accepting cash on delivery (COD).
Orders once dispatched, cannot be cancelled or replaced.
All our orders are dispatched from our central hub located in Delhi and take the following days to be delivered:
- Within Delhi NCR (2 days)
- Pan India except for Delhi NCR (5 days)
- International (10 days)
Please note that actual delivery time may vary due to COVID-19 restrictions.
We offer free shipping on orders above 1500 INR. For orders below 1500 INR, the following are the applicable charges:
- Within Delhi NCR: INR 50
- Pan India, except Delhi NCR: INR 80
- International: International shipping charges may vary as per the weight. (Free International Shipping on orders above net value of 15000 INR)
- Please write to us at info@purebypriyanka.com to get the shipping charges for your international order.
We request you to accept the delivery personally. Upon unavailability, please co-ordinate with the delivery team.
We recommend you not to accept the delivery of the package is tempered, broken or there are signs or Spillage or Leakage.
If the products received are damaged or broken, or the order is missing products, please do not open the sealed pack and share the images of the products on our email address info@purebypriyanka.com. All the damaged or broken products shall be replaced with the new one made within 7 days of delivery. After 7 days of delivery, Pure by Priyanka is not liable for any claims related to exchange , damages or incomplete delivery. If there is any concern related to the product the respective product has to be courier back to us at the address B 71 1st floor Anand Vihar Delhi 110092 mob no 8384060422 where the courier charges will be borne by the client where PureByPriyanka is not liable to pay the courier charges.
Please note, A COD order is only dispatched after you confirm the order by responding accordingly to our call/SMS post checkout. Once you confirm an order, the courier cannot be denied and has to be accepted whatsoever the reason be.